Use your ticket to enter an event

Your ticket is the QR code in the confirmation email TicketPill sent you. Showing it at the door is all it takes to get in.

At the door

1. Open the confirmation email TicketPill sent when you bought.
2. Select the link to your ticket.
3. Show the QR code to the event staff to scan.

Every attendee has their own ticket and QR code. If you bought for a group, open each person's ticket link.

If you cannot find your ticket

Your ticket lives at the link in that confirmation email, so start by searching your inbox for the email from TicketPill. Check your spam and promotions folders, and check any other address you might have used at checkout.

There is no self-serve resend and no lookup by email address. If the email is gone, contact TicketPill Support with the address you paid with and the event name, and we will recover your ticket link.

On the day itself, door staff can often check you in by name instead. Give them the name on the ticket. That is the producer's call, not a guarantee.